Some notes for Website using Zalo as a contact channel

With the explosion of the internet and its strong rise. Zalo has become more and more a free messaging application used by many people.

With the cooperation of many partners, applying many technologies. Zalo messaging application is increasingly popular in business applications, business contacts.
Recently with some of its changes zalo has changed some policies for users. Especially with the launch of Zalo OA, a number of business accounts, used for business.

Accounts of this type will be restricted from searching on Zalo

Accounts of this type will be restricted from searching on Zalo Restrict feature on zalo account saying “this account is temporarily unable to use this function”

These accounts are not blocked from messaging and other features, but only from searching through phone numbers via the link: zalo.me.

In fact, most websites use the zalo contact method by clicking the button. Through the contact application widget.

Contacts app

This application uses the search method on zalo.me as shown

contact zalo search normally on zalo.me

This is to avoid losing potential customers on the website. You should check if your zalo button is faulty or not.

If there is an error, you can turn off the zalo contact feature or change another phone number. And check in advance if the phone number is searchable using the zalo.me link.